Postage is FREE to all of Australia for orders above $99 unless specified. All orders under $99 will incur a flat fee of $12.90 nationwide.
We will send your post details to our warehouse with instructions to post your item within 2 working day of receiving your cleared payment. Our warehouse will post your product ASAP from our warehouse in VIC via Australia Post or a courier. Delivery times will vary depending on how far away from Melbourne you are. Rural areas can take over 2 weeks.
Small items (Bare Tools, Batteries) can be delivered to PO Boxes. Combo Kits and larger tools can not be delivered to PO Boxes. Please include physical address to send your combo kit to. You will have to be present to sign for the item so we suggest you have it sent to a business address.
Larger items such as ladders may include extra shipping costs to remote destinations.
Please include your phone number with payment to pass on to the courier.
PLEASE NOTE BULKY ITEMS MAY INCUR AN ADDITIONAL SHIPPING CHARGE AT THE CHECKOUT. THESE ITEMS DO NOT QUALIFY FOR FREE SHIPPING.
SOME ITEMS MAY INCUR AN ADDITIONAL SHIPPING CHARGE AFTER YOU CHECKOUT. YOU WILL BE CONTACTED AS SOON AS POSSIBLE TO PAY THESE CHARGES OR HAVE YOUR ORDER REFUNDED. THESE CHARGES ARE DUE TO RURAL/REMOTE LOCATION. PLEASE CONTACT US IF YOU HAVE ANY QUESTIONS.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will get a real-time shipping quotes and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full 100 grams.
Ladders- Please note that it is not possible to box or fully wrap ladders, as couriers would not be able to handle such packages.
Ladders will have their feet and the tops wrapped in plastic wrap but do expect to get some superficial scratches on them - this will not affect their performance