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PRIVACY POLICY

We respect your personal information and your right to privacy.

At House & Trade Supplies, protecting your privacy when handling your personal information is very important to us and is fundamental to the way we serve you.

At House & Trade Supplies, we know that when you give us your personal information, it imposes a serious responsibility upon us. We are committed to protecting your personal information and maintaining your trust.

This Privacy Policy describes the information that may be collected by House & Trade Supplies, the choices you can make about your personal information and how we protect your personal information.

We use personal information you provide only for purposes consistent with the reason you provided it, or for a directly related purpose.

Generally, we will not use your personal information to market to you unless we have either your implied or express consent but in situations where it is impractical to obtain your prior consent, we will ensure you have an ability to opt out of future such communications.

We do not share your personal information with other organisations unless you give us your express consent, or where sharing is otherwise required or permitted by law, or where this is necessary on a temporary basis to enable our contractors to perform specific functions.

UPDATING YOUR INFORMATION

It is inevitable that some personal information which we hold will become out of date. We will take reasonable steps to ensure that the personal information which we hold remains accurate and, if you advise us of a change of details, we will amend our records accordingly.

INFORMATION SECURITY

TrdaeToolSupplies is committed to keeping your trust by protecting and securing your personal information.

We employ appropriate technical, administrative and physical procedures to protect personal information from unauthorised disclosure, loss, misuse or alteration.

We limit access to personal information to individuals with a business need consistent with the reason the information was provided. We keep personal information only for as long as it is required for business purposes or by the law.

House & Trade Supplies protects your personal information by complying with industry best-practice standards, including:

  • AS 8015-2005 Corporate governance of information and communication technology
  • AS/NZS ISO/IEC 17799:2001 Information technology: Code of practice for information security management
  • AS/NZS 7799.2:2003 Information security management - Part 2: Specification for information security management systems
  • AS/NZS 4360:2004 Risk Management.

 

COOKIES

A "cookie" is a packet of information that allows the House & Trade Supplies server (the computer that houses our web site) to identify and interact more effectively with your computer.

When you access our web site, we send you a temporary or "session cookie" that gives you a unique identification number. A different identification number is sent each time you use our website. Cookies do not identify individual users, although they do identify a user's internet browser type and your Internet Service Provider. Shortly after you end your interaction with our web site, the cookie expires or "crumbles". This means it no longer exists on your computer and therefore cannot be used for further identification or access to your computer.

Without cookies certain personalized services cannot be provided to users of our website, accordingly you may not be able to take full advantage of all of the House & Trade Supplies website features if cookies have been disabled.

WEBSITE SECURITY & PRIVACY

We understand that you may be concerned about the security of the personal information we collect from you online.

Accordingly, we have systems in place to ensure our online dealings with you are as secure as your dealings with us in person, or on the telephone.

In those instances where we secure your personal information in transit to us and upon receipt, we use the industry standard encryption software, Secured Socket Layer (SSL) 128 bit encryption. The URL in your browser will change to "HTTPS" instead of "HTTP" when this security feature is invoked. Your browser may also display a lock symbol on its bottom task bar line to indicate this secure transmission is in place.

For site security purposes and to ensure this service remains available to all users, we employ software programs to monitor network traffic in order to identify unauthorised attempts to upload or change information, or otherwise cause us damage. Except for authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits other than those uses identified in this policy. Unauthorised modification or misuse of information stored in this system will be investigated and may result in criminal prosecution.

NEWSLETTERS & MAILING LIST

We may use your email periodically for our promotional newsletter from House & Trade Supplies/PlasteringSupplies. If you do not wish to have any further newsletters sent to you, you do have the ability to unsubscribe from further promotions.